OpenAI has launched ChatGPT Work, an GPT-5.6 Sol-based service, in a move aimed at transforming ChatGPT from a conversational bot into a fully functional work agent capable of managing projects, connecting various workplace tools, and executing multi-step tasks semi-autonomously while keeping the user in control (OpenAI).

Getting Work Done

Unlike ChatGPT’s use for answering questions, ChatGPT Work is designed to accomplish actual work. It gathers information from email, documents, conversations, and project management applications, then transforms it into ready-to-use outputs such as reports, presentations, spreadsheets, and applications without the need to navigate between multiple tools (OpenAI).

Direct Integration with Workplace Tools

ChatGPT Work supports integration with a number of services commonly used within organizations, including:
• Slack
• Gmail
• Google Drive
• CRM systems
• Internal files and folders
• Desktop applications on Windows and macOS
The model can use this data to build a unified understanding of the project context and then execute tasks based on that context. (OpenAI).

An agent that executes long tasks instead of short responses

The service relies on GPT-5.6 Sol's multi-step thinking capabilities, allowing it to execute tasks that span hours, such as:
• Creating a complete project plan.
• Analyzing thousands of pages of documents.
• Writing executive reports.
• Creating presentations.
• Developing initial web applications.
• Reviewing and fixing code.
• Tracking project progress and suggesting next steps.
OpenAI aims to make AI act as a “work colleague” that manages complex tasks instead of just answering queries. (OpenAI)
Based on GPT-5.6 Sol
The service runs using the new GPT-5.6 family:
• Sol for more complex tasks.
• Terra for everyday use, balancing performance and cost.
• Luna for quick, low-cost tasks.
ChatGPT Pro users get GPT-5.6 Sol Pro, which is designed for long-term tasks and more complex workflows, with a higher ability to think and reason before executing the task. (OpenAI Help Center)
What's new in ChatGPT Work?

The main new features include:

• Automating multi-step tasks.
• Connecting data from different sources within the company.
• Maintaining work context across the entire project.
• Creating documents, presentations, and tables ready for publication.
• Collaborating with work tools without manually copying data.
• Utilizing GPT-5.6 Sol capabilities in programming, research, and analysis within a single working environment.
• Keeping users in control of the implementation process with the ability to intervene or modify results at any stage. (OpenAI)
Direct competitor to Claude and Microsoft Copilot
ChatGPT Work represents a new step in the race for AI agents, competing with solutions like Claude Work from Anthropic and Microsoft 365 Copilot, but focusing on aggregating tools, data, and workflows within a single interface supported by GPT-5.6 Sol, with greater ability to execute tasks rather than just suggesting them. (The Verge)